MacPro3,1: Restart instead of shutdown

Question

equenox Author

Level 1

9 points

MacPro3,1: Restart instead of shutdown

Hi!

I've recently updated to Mac OSX 10.11.6 from 10.10.

Since the update, the MacPro 3,1 does not shutdown when asked, but restarts immediately.

I click on "Shutdown", the screens turn black and a small loading-circle appears, then the screens turn off.

During that, the power indicator on the MacPro stays on. It then just goes off for a brief second, then goes on again.

The Mac then boots up again as usual without any input from my side.

Holding the power button for a couple of seconds turns the computer off.

I already looked for some solutions online:

- deleted com.apple.Boot.plist (after some struggle because system files cannot be deleted all of a sudden) but it didn't change anything. Also delted the Power Management plist

- I noticed some Finder-crashes after the update, so I also deleted plist-Files connected to the Finder

- Turned off "wake on LAN" in the options menu

- I took out the optical drive because I saw some Console-Log errors connected to "IOATA" device, some users suggested the drive could be faulty

- the MacPro I'm using does not have the stock graphics card but a ATI Radeon HD 7950. I suspect the problem could be related to ATI cards.

- I unplugged all cables (except power of course), switchted off the bluetooth mouse and tried shutting down, but the computer still boots again immediately

- NVRAM and SMC reset did not change anything

Any suggestions? 🙂 Thanks!

MacPro

Posted on Sep 7, 2016 7:50 AM

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Answer 1

equenox Author

Level 1

9 points

Sep 7, 2016 7:52 AM in response to equenox

Here's the console log up until "BOOT_TIME" from a shutdown which resulted in immediate restart.

07.09.16 16:33:32,172 launchd[1]: BUG in libdispatch: 15G1004 - 1718 - 0x0

07.09.16 16:33:43,578 garcon[514]: host connection <NSXPCConnection: 0x7f7f92e22180> connection from pid 304 invalidated

07.09.16 16:33:43,578 ACCFinderSync[384]: host connection <NSXPCConnection: 0x7f9f94824900> connection from pid 304 invalidated

07.09.16 16:33:43,579 garcon[514]: Garcon destroyed (0 alive).

07.09.16 16:33:43,580 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

07.09.16 16:33:43,581 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

07.09.16 16:33:43,582 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

07.09.16 16:33:43,583 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

07.09.16 16:33:43,594 loginwindow[99]: Login Window point of no return

07.09.16 16:33:43,607 loginwindow[99]: ERROR | -[SessionLogoutManager allUIElementApps] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x19019}

07.09.16 16:33:43,614 loginwindow[99]: ERROR | -[SessionLogoutManager allUIElementApps] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x37037}

07.09.16 16:33:43,618 AirPlayXPCHelper[103]: 2016-09-07 04:33:43.617969 PM [APBrowser] IPv4 listener stopped.

07.09.16 16:33:43,629 com.apple.xpc.launchd[1]: (com.apple.AirPlayUIAgent[339]) Service exited due to signal: Killed: 9

07.09.16 16:33:43,632 com.apple.xpc.launchd[1]: (com.apple.WebKit.Networking.BEA455A5-8AA9-425E-B014-BC76341167A2[459]) Service exited with abnormal code: 1

07.09.16 16:33:43,627 ChronoSync Scheduler[372]: ChronoSync Scheduler v4.6.7 has terminated.

07.09.16 16:33:43,634 spindump[446]: Got xpc error message in libspindump client connection: Connection invalid

07.09.16 16:33:43,638 com.apple.xpc.launchd[1]: (com.apple.lateragent[512]) Service exited due to signal: Killed: 9

07.09.16 16:33:43,651 com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.FC959F1A-4727-4715-A61E-04EB18D746AD[457]) Service exited with abnormal code: 1

07.09.16 16:33:43,661 loginwindow[99]: BUG in libdispatch client: kevent[EVFILT_PROC] enable: "No such file or directory" - 0x2

07.09.16 16:33:43,668 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

07.09.16 16:33:43,664 com.apple.xpc.launchd[1]: (com.apple.coreservices.uiagent[418]) Service exited due to signal: Killed: 9

07.09.16 16:33:43,685 loginwindow[99]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x12012}

07.09.16 16:33:43,675 com.apple.xpc.launchd[1]: (com.apple.cloudphotosd[375]) Service exited due to signal: Killed: 9

07.09.16 16:33:43,687 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

07.09.16 16:33:43,694 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

07.09.16 16:33:43,697 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

07.09.16 16:33:43,697 loginwindow[99]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x25025}

07.09.16 16:33:43,701 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

07.09.16 16:33:43,704 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

07.09.16 16:33:43,707 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

07.09.16 16:33:43,708 loginwindow[99]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x31031}

07.09.16 16:33:43,708 loginwindow[99]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x33033}

07.09.16 16:33:43,709 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

07.09.16 16:33:43,709 loginwindow[99]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x34034}

07.09.16 16:33:43,715 com.apple.xpc.launchd[1]: (com.apple.iTunesHelper.110112[386]) Service exited with abnormal code: 1

07.09.16 16:33:43,718 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

07.09.16 16:33:43,719 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

07.09.16 16:33:43,720 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

07.09.16 16:33:43,730 com.apple.xpc.launchd[1]: (com.adobe.acc.AdobeDesktopService.112672.694E31B4-8753-4A87-8461-1A7926CB8F7D[ 430]) Service exited due to signal: Terminated: 15

07.09.16 16:33:43,736 com.apple.xpc.launchd[1]: (com.apple.FolderActionsDispatcher[319]) Service exited due to signal: Killed: 9

07.09.16 16:33:43,757 pkd[312]: client 543 plug-in com.google.GoogleDrive.FinderSyncAPIExtension election := 2

07.09.16 16:33:43,901 sessionlogoutd[544]: sessionlogoutd Launched

07.09.16 16:33:43,919 sessionlogoutd[544]: DEAD_PROCESS: 99 console

07.09.16 16:33:43,989 shutdown[545]: halt by USER(edited for privacy):

07.09.16 16:33:43,000 kernel[0]: Kext loading now disabled.

07.09.16 16:33:43,000 kernel[0]: Kext unloading now disabled.

07.09.16 16:33:43,000 kernel[0]: Kext autounloading now disabled.

07.09.16 16:33:43,000 kernel[0]: Kernel requests now disabled.

07.09.16 16:33:43,990 shutdown[545]: SHUTDOWN_TIME: 1473258823 989407

07.09.16 16:33:43,000 kernel[0]: Process launchd [1] disabling system-wide I/O Throttling

07.09.16 16:33:43,000 kernel[0]: Process launchd [1] disabling system-wide CPU Throttling

07.09.16 16:33:44,000 kernel[0]: Process mds_stores [225] disabling system-wide I/O Throttling

07.09.16 16:33:44,000 kernel[0]: Process mds_stores [225] disabling system-wide CPU Throttling

07.09.16 16:33:43,998 distnoted[295]: SuperConnection '<_NSDNXPCConnection: 0x7fd823d00ba0>' became invalid

07.09.16 16:33:44,003 com.apple.SecurityServer[83]: Killing auth hosts

07.09.16 16:33:44,019 WindowServer[215]: CGXRestartSessionWorkspace: session workspace exited for session 257 (on console)

07.09.16 16:33:43,990 com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.system) System shutdown initiated by: shutdown.545<-sessionlogoutd.544<-launchd.1

07.09.16 16:34:28,000 bootlog[0]: BOOT_TIME 1473258868 0

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Answer 2

lllaass

Level 10

210,519 points

Sep 7, 2016 8:04 AM in response to equenox

- Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

https://support.apple.com/en-us/HT201295

About NVRAM and PRAM

https://support.apple.com/en-us/HT204063

- Try starting in Safe Mode

OS X: What is Safe Boot, Safe Mode?

https://support.apple.com/en-us/HT201262

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

https://support.apple.com/en-us/HT201314

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

https://support.apple.com/en-us/HT204904

- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.

Then format the startup disk and do a fresh install of OSX

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Answer 3

equenox Author

Level 1

9 points

Sep 7, 2016 10:03 AM in response to lllaass

Thank you for the fast reply.

- Try resetting the SMC and NVRAM/PRAM

Done, did not fix it.

- Try starting in Safe Mode

Problem still persists when shut down in safe mode.

- Boot to Recovery and repair the startup disk

No error there.

format the startup disk and do a fresh install of OSX

Yep, I guess that's what needs to happen next.

Anything usefull from the Console-log? If not, I'll go ahead with the reinstall.

Thank you for your time and effort!

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Answer 4

equenox Author

Level 1

9 points

Sep 13, 2016 9:27 AM in response to equenox

Just as an update, if anyone finds this thread in the future:

I've delayed the formatting up until today where the computer did not boot at all. It hung up on the grey background and then just rebooted.

I've then formatted the disc and reinstalled MacOSX 10.11 but with no success: The shutdown / immediate restart-problem on MacPro 3,1 persisted. Also, I noticed one of three connected displays not waking up after display sleep. The display came back when I removed and plugged in the Display Port cable again.

So, I formatted again and went back to OSX 10.10 and the shutdown issue is gone. I can now shutdown the computer without a problem.

I still suspect the ATI Radeon HD 7950 card as a possible reason. But anyway, this Mac is now 8 years old, might be time to phase it out at some point - and unfortunately get a Windows machine for work, since Apple neglects the MacPro user base.

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